Terms of service

Welcome to Decrum.com (the “Site”). The Site is owned and operated by MDP Limited, doing business under the brand Decrum.

In these Terms of Service (“Terms”), the words “Decrum,” “we,” “us,” and “our” refer to the company operating this Site. By using our Site, purchasing a product, or engaging with any of our services, you agree to comply with and be bound by these Terms, as well as any other policies linked on the Site, including our Privacy Policy and Refund Policy.

Your continued access or use of this Site signifies your acceptance of any changes made to these Terms. We encourage you to check this page regularly for updates.

1. Use of the Online Store

By accessing or purchasing from Decrum, you confirm that you are at least the age of majority in your state or country of residence.

You may not use our products or services for any unlawful purpose or violate applicable laws in your jurisdiction.

Any violation of these Terms may result in termination of your account or refusal of service.

2. General Conditions

We reserve the right to refuse service to anyone, for any reason, at our discretion.

While we take appropriate measures to protect data, you understand that your non-payment information may be transmitted across networks in unencrypted form.

Credit card and payment information are always encrypted during transmission.

3. Product Information & Availability

We strive for accuracy but cannot guarantee that all product descriptions, images, colors, and pricing are error-free.

Products may be offered in limited quantities and are subject to availability.

We may discontinue or change products at any time without prior notice.

4. Pricing & Modifications

Prices may change at any time without notice.

We reserve the right to modify, suspend, or discontinue any part of our services or content without liability to you.

5. Orders, Billing & Account Details

We reserve the right to cancel or limit quantities purchased per person, household, or order.

Orders that appear to be placed by resellers, distributors, or dealers may be restricted or canceled.

You agree to provide current and accurate account, billing, and shipping information for all transactions.

6. Returns & Refunds

All returns, exchanges, and refunds are managed according to our official Refund Policy, available on the Site. Please review it carefully before making a purchase.

7. Intellectual Property

All text, product photos, logos, design elements, and other content appearing on Decrum.com are the property of Decrum or are licensed to us. You may not reproduce, republish, or exploit this content for commercial use without prior written consent.

8. Third-Party Links & Services

Certain services or content available through our Site may include links to third-party websites. We are not responsible for the accuracy, reliability, or practices of these third parties. Please review their policies before engaging in any transaction.

9. Customer Submissions

Any feedback, suggestions, or comments provided to us may be used without obligation to you. By submitting such content, you confirm that it does not violate the rights of others and does not contain harmful or unlawful material.

10. Personal Data

Your submission of personal information while using this Site is governed by our Privacy Policy.

11. Errors & Inaccuracies

Occasionally, information on our Site may contain typographical mistakes or omissions related to pricing, promotions, availability, or product details. We reserve the right to correct such errors at any time and to cancel or amend orders if necessary.

12. Prohibited Conduct

You agree not to:

  • Use the Site for unlawful purposes

  • Infringe on intellectual property rights of Decrum or third parties

  • Upload or distribute malicious software

  • Harass, abuse, or harm other users

  • Interfere with or bypass security features of the Site

13. Limitation of Liability

To the fullest extent permitted by law, Decrum shall not be liable for any indirect, incidental, or consequential damages, including loss of data, profits, or revenue, arising from the use of our products or services.

14. Indemnification

You agree to indemnify and hold harmless Decrum, its officers, employees, agents, and affiliates against any claims or demands arising from your breach of these Terms or violation of applicable laws.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain valid and enforceable.

16. Dispute Resolution

Before initiating a claim through PayPal or any third party, you agree to contact us at support@decrum.com so we may attempt to resolve the issue directly.

17. Entire Agreement

These Terms, along with our posted policies, constitute the full agreement between you and Decrum, superseding any prior agreements.

18. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Hong Kong.

19. Updates to These Terms

We may update or amend these Terms at any time by posting changes on this page. It is your responsibility to review them periodically.

20. Contact Us

For questions regarding these Terms of Service, contact us at:

Decrum (Operated by MDP Limited)
Email: support@decrum.com
Office Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, Hong Kong